- Free international shipping on orders over $99
FUNTAMENAL accept PayPal as the only online payment method. To ensure the security of your payment, we use PayPal’s secure payment gateway to process your payment information.
Payment Process
At checkout, you will be redirected to the PayPal website to complete your payment. Please note that you may need to create a PayPal account first in order to complete the payment.
Payment Security
We use PayPal’s secure payment gateway to process your payment information and take various measures to protect the security of your payment information. We do not store your payment information.
Payment Issues
If you encounter any issues during the payment process, please contact PayPal customer service for assistance. If you have any other payment-related issues, please contact our customer support department. If you have any questions or concerns about payment, please email us at official@funtamental.shop.
Please note that we currently only support PayPal as the payment method. If you prefer not to use PayPal for payment, please contact our customer support to inquire about other available payment options.
Thank you!
We will do our best to ensure that your order is delivered safely and as quickly as possible. Here is our shipping and delivery policy:
Shipping Methods
We currently only support the following shipping methods:
Standard Shipping
Express Delivery
Shipping Fees
Our shipping fees are calculated based on the destination and weight of your order. You will see the actual shipping fees at checkout.
Shipping Time
We will process your order as soon as possible and provide you with a shipping tracking number once your order has been shipped. Shipping time depends on the shipping method and destination you choose. Here are our estimated shipping times:
Standard Shipping: 7-14 business days (including order preparation time)
Express Delivery: within 10 business days (including order preparation time)
Please note that the above shipping times are for reference only. Actual shipping times may vary depending on the destination and shipping method.
Shipping Tracking
We will provide you with a shipping tracking number once your order has been shipped. You can use this number to track the shipping status of your order.
Lost or Damaged Packages
If your order is lost or damaged during shipping, please contact us immediately. We will process your issue as soon as possible and provide a solution.
Thank you!
We offer a return and refund service. If you are not satisfied with the product you purchased, or if the product has a quality issue, please apply through our customer support.
Return Policy
To ensure the hygiene and safety of the product, some products explicitly do not support refunds and returns, such as intimate apparel, products that enter the body, and products that have been used and opened. If you need to return the product, please make sure that the product is unused, undamaged, unopened, and include the original invoice and packaging.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
All returns must be approved prior to shipment. If you need to return an item, please contact us at official@funtamental.shop or through the Account menu with your name, order number, and the reason for return. Our staff will review the request and notify you if your return is approved. Return requests must be made within 48 hours of when your order is delivered. Returns must be postmarked within 72 hours of delivery confirmation.
Refund Policy
If your return request is approved and the product has been received, we will refund you based on your payment method. Please note that the refund may take several business days to reach your account.
Return and Refund Process
Please apply for returns and refunds through our customer support department. We will process your application as soon as possible and provide relevant instructions.
Please note that if you purchase any products that do not support refunds and returns, please carefully check the product information and specifications before purchasing.
If you have any questions or need further assistance regarding the return and refund policy, please contact our customer support department.
Thank you!
At FUNTAMENTAL, we are committed to providing products of the highest quality that are both safe and environmentally friendly.
Quality Assurance
Every item in our collection is created with exceptional craftsmanship and attention to detail. We carefully source our materials and ensure they meet our rigorous quality standards. Our vegan leather is not only cruelty-free but is also durable and sophisticated, giving you a product that is as stylish as it is ethical.
Our team conducts thorough quality checks at every stage of the production process to ensure that each product meets our high standards. This commitment to quality means you can trust that our products will stand up to daily use while retaining their beauty and integrity.
Safety Standards
Safety is a priority at FUNTAMENTAL. Our products are manufactured and tested in compliance with all relevant safety standards and regulations. We continually monitor and review our processes and practices to ensure the safety of our products and our customers
Taking care of your vegan leather products can extend their lifespan and keep them looking their best. Follow these simple steps to maintain your vegan leather goods:
Cleaning: Regularly dust your vegan leather with a soft, dry cloth to prevent buildup of dirt and dust. For stains, dampen the cloth slightly and use a mild soap or specialized vegan leather cleaner.
Avoid Prolonged Exposure to Sunlight: Prolonged exposure to direct sunlight might cause vegan leather to crack or fade. When not in use, store your vegan leather items in a cool, shaded place.
Avoid Sharp Objects: Vegan leather can be punctured or scratched by sharp objects. Be mindful of where you place your items and what you carry with them.
Water Damage: While many vegan leather products are water-resistant, they are not waterproof. Avoid exposing your items to heavy rain or submerging them in water.
Storage: When you’re not using your vegan leather goods, store them in a cool, dry place. If possible, place them in a breathable dust bag to prevent scratches and dust accumulation.
Conditioning: Like real leather, vegan leather can benefit from regular conditioning to help maintain its pliability and prevent cracking. Use a conditioner designed specifically for vegan leather.
Remember, vegan leather is a durable and stylish alternative to animal-based leather, but it requires some care to keep it looking its best.
